API Documentation — Ordana
Our Agents
- Desk Agent End-to-end order desk automation
- Voice Agent Takes the call. Closes the order.
- Predict Agent Cart prediction & AOV lift
- Chat Agent Text & chat ordering
API Access
Build on top of Ordana
Integrate Ordana's order desk automation directly into your stack. Request access to our API documentation and a member of our team will be in touch.
🔌
ERP Integration
Push confirmed orders directly into your ERP — structured, validated, and ready to process.
📡
Webhooks & Events
Subscribe to order lifecycle events — received, validated, exception raised, confirmed, closed.
🏗️
Custom Workflows
Configure agent behavior, substitution rules, and approval flows to match your operations exactly.
Request API Access
Tell us a bit about your integration needs and we'll send over the documentation and get you set up.
First name
Last name
Work email
Company
ERP system
Select your ERP...
- SAP
- Oracle
- NetSuite
- Microsoft Dynamics
- Epicor
- Infor
- SYSPRO
- Acumatica
- QuickBooks Enterprise
- Custom / Other
What are you trying to integrate?
Select integration type...
- Order receipt & ERP write-back
- Exception & substitution webhooks
- Order status & confirmation events
- Customer & retailer data sync
- Custom agent workflow configuration
- Multiple / not sure yet
Anything else we should know?
Optional — helpful but not required to receive documentation.
Request API Documentation →
✅ Request received
We'll review your integration needs and send over the documentation — usually within one business day.
Questions in the meantime? Reach us at support@ordana.ai
Not a developer?
Want to see Ordana in action first?
Schedule a demo and we'll walk you through how Ordana handles your order channels and integrates with your ERP.